Why You Should Consider a JumpCloud MSP

Video Transcript

Below is a transcript of the video conversation between Antoine Jebara, Co-Founder and VP of MSP Business at Jumpcloud, and John Minnix and Tim Mekatrakarn, Founders of Bright Defense.

John: “Why should customers consider a JumpCloud MSP?

Antoine: “Every quarter we run an IT trends report where we survey hundreds of SMEs (Small to Medium Enterprises) to understand how the market is evolving and what threats and opportunities these SMEs are seeing. In our latest trends report, which was released last month, SMEs that currently work with MSPs reported that they’re struggling with the rising costs of working with an MSP.

They’re also concerned that MSPs are not adapting fast enough to their growing needs. They want higher levels of service or support for a different tech stack than their MSPan offer. And, 39% cited concerns about how their MSP is managing security.

JumpCloud allows MSPs to secure and streamline their technology stack and offer customers more with less. It allows MSPs to take a more agnostic approach to platforms and operating systems as opposed to being locked into a specific ecosystem.

So, JumpCloud MSPs have an advantage in the market as they’re able to address the main concerns that SMEs currently have with their current MSP. JumpCloud MSPs are also well positioned to offer new customers that haven’t been working with MSPs so far. the services that they need, allowing them to focus on their mission rather than focus on making IT work for them.”

Tim: “As a JumpCloud MSP, we help customers implement their JumpCloud implementation from open directory to device management to password manager. This allows us to ensure that all the controls that are required by the compliance framework are being enforced in the tool itself and being monitored. It also helps us collect evidence, so our customers don’t have to do that manually.”

John: “We found JumpCloud’s MSP offering to be a great extension of our continuous compliance offering in general. We love the fact that the MSP version includes all the features of JumpCloud, including MDM, patch management, single sign-on, cloud directory, and a lot more. So definitely. There are lots of benefits to working with the JumpCloud MSP.

About Bright Defense

Bright Defense is defending the world from cybersecurity threats through continuous compliance.

We understand that compliance is more than just checking boxes. It’s about minimizing the financial risk and reputational harm from a data breach. It’s also about assuring your clients, stakeholders, and employees that you are conducting business with the greatest commitment to security and data integrity.

Bright Defense combines technology, expertise, and a customer-centric approach into a continuous compliance service that meets your unique business needs. Our monthly engagement model delivers a robust cybersecurity program that allows you to meet compliance frameworks, including SOC 2, ISO 27001, HIPAA, PCI, and CMMC.

Once compliance certification is achieved, we constantly enhance your security program to keep up with the evolving threat landscape and compliance standards. Our compliance automation toolset powered by Drata gives you complete visibility into your compliance status while saving you time and money.  Contact Bright Defense today to get started!

About JumpCloud

JumpCloud^® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.

Learn more: https://www.jumpcloud.com/